About Us - Mobile Recharge AE

Who We Are

Mobile Recharge AE is the UAE's premier online platform for instant mobile recharges and bill payments.

Founded in 2018, we've been on a mission to simplify the way people in the UAE recharge their mobile phones and pay their telecom bills. Our platform offers a seamless, secure, and lightning-fast service that connects users with all major telecom operators in the UAE.

With a customer-first approach and a dedication to technological innovation, we've grown to become the most trusted mobile recharge service in the region, processing thousands of transactions daily and serving a diverse customer base across all seven emirates.

Our Story

The idea for Mobile Recharge AE was born when our founders experienced firsthand the frustration of running out of credit during an important call. They realized that while the UAE was advancing rapidly in many technological areas, the process of recharging mobile credit remained cumbersome and time-consuming.

Starting with a small team of just five people, we launched our online platform to address this gap in the market. The response was overwhelming, and we quickly expanded our services to include all major telecom operators in the UAE.

Today, we continue to innovate and improve our platform, always keeping our users' needs at the forefront of everything we do. Our journey is far from over – we're constantly exploring new ways to make mobile recharges even simpler, faster, and more rewarding.

Our Mission

To provide the fastest, most reliable, and most convenient mobile recharge service in the UAE, making it possible for everyone to stay connected without interruption.

We strive to leverage technology to eliminate the hassle of mobile recharges and bill payments, offering a seamless experience that saves time and reduces stress for our users.

By continuously improving our platform and expanding our services, we aim to become an essential part of the digital lifestyle of UAE residents.

Our Vision

To be the leading digital services platform in the Middle East, providing innovative solutions for all digital transactions beyond just mobile recharges.

We envision a future where managing all your telecom and utility services is effortless and integrated into a single, user-friendly platform that adapts to your needs and preferences.

Our goal is to transform the way people handle everyday transactions, making life simpler through technology that works for you, not the other way around.

Our Core Values

Customer Trust

We place the highest priority on earning and maintaining our customers' trust through transparent operations, reliable service, and unwavering commitment to security.

Innovation

We constantly push the boundaries of what's possible, embracing new technologies and ideas to create better solutions for our customers' evolving needs.

Passion

We approach every task with enthusiasm and dedication, driven by a genuine passion for creating exceptional user experiences that make people's lives easier.

Integrity

We conduct our business with the highest ethical standards, being honest and transparent in all our interactions with customers, partners, and team members.

Inclusivity

We create services that are accessible to everyone, regardless of technical proficiency, language, or background, ensuring no one is left behind in the digital revolution.

Excellence

We strive for excellence in everything we do, setting high standards for ourselves and constantly seeking ways to improve our service and exceed customer expectations.

Meet Our Leadership Team

Mohammed Al Hashmi

Founder & CEO

With over 15 years of experience in the telecom industry, Mohammed brings invaluable insight and leadership to our company, guiding our strategic vision and growth.

Aisha Mahmoud

Chief Technology Officer

A tech visionary with a background in computer engineering from MIT, Aisha leads our product development and technological innovation efforts.

Daniel Chen

Chief Financial Officer

With extensive experience in financial management for tech startups, Daniel ensures our financial health and drives our business growth strategy.

Our Achievements

500K+

Happy Users

10M+

Recharges Processed

15+

Industry Awards

4.8/5

Customer Rating

2018

Company Founded

Mobile Recharge AE was established with the vision to revolutionize mobile recharges in the UAE.

2019

Reached 100K Users

Celebrated our first major milestone of 100,000 registered users across the UAE.

2020

"Best Fintech Startup" Award

Recognized as the "Best Fintech Startup" at the UAE Tech Innovation Awards.

2021

Mobile App Launch

Launched our mobile app, expanding our service accessibility and introducing exclusive app-only features.

2022

Regional Expansion

Began our expansion into other GCC countries, starting with Saudi Arabia and Qatar.

2023

500K User Milestone

Celebrated reaching half a million active users and processing our 10 millionth recharge transaction.

About Mobile Recharge AE